Program Manager, Global Business Services

September 26, 2026

About the position

Booking Holdings is seeking a Project Manager to join their Enterprise Project Management team within the GBS Organization. This role is responsible for translating strategic vision into tangible results by driving disciplined project delivery and execution. The Program Manager will lead strategic project execution by partnering with stakeholders to define the vision, goals, and measurable KPIs. Responsibilities include managing end-to-end project P&L and budget optimization, owning the project's risk management strategy, leading cross-functional teams, and establishing the formal executive governance structure to ensure informed decision-making and optimal ROI. This role is eligible for a hybrid work model, requiring two days in-office.

Responsibilities

Lead strategic project execution by partnering with stakeholders to define the vision, goals, and measurable KPIs.
Manage end-to-end project P&L and budget optimization.
Actively own the project's risk management strategy.
Lead cross-functional teams.
Establish the formal executive governance structure to ensure informed decision-making and optimal ROI.
Partner with the customer to understand their true requirements and needs.
Ensure the program consistently delivers a high-quality end-user experience through predictable, reliable execution and continuous follow-up.
Take complete ownership of initiatives from conception to execution.
Maintain sharp attention to detail while holding cross-functional teams accountable for delivering high-quality, measurable business results.
Anticipate timelines, identify hidden risks, dependencies, and bottlenecks before they disrupt execution.
Establish mitigation strategies early, optimize resource allocation, and pivot smoothly to keep complex initiatives on track.
Operate effectively in a fast-paced, rapidly changing environment.
Translate vague or evolving high-level goals into concrete, actionable program roadmaps and execution plans.
Recognize challenges and opportunities and define an end-to-end plan to address them (from analysis to solution to implementation to adoption), including acquiring buy-in/support from stakeholders.
Build strong cross-functional relationships, drive alignment, and motivate diverse stakeholders toward shared program goals without direct organizational command.
Identify friction points across cross-functional teams and proactively facilitate constructive discussions to resolve open issues (e.g. resource constraints, alignment on key decisions, competing priorities).

Requirements

Bachelor's Degree
Advanced job knowledge (5-8 years)
PMP Certification
Practical experience in managing projects through full SDLC

Nice-to-haves

SmartSheet knowledge is a plus
Jira knowledge is a plus

Benefits

Competitive base salary
Annual bonus
Equity grant
Tuition reimbursement
Fitness reimbursement
Discounts

Back to blog

Common Interview Questions And Answers

1. HOW DO YOU PLAN YOUR DAY?

This is what this question poses: When do you focus and start working seriously? What are the hours you work optimally? Are you a night owl? A morning bird? Remote teams can be made up of people working on different shifts and around the world, so you won't necessarily be stuck in the 9-5 schedule if it's not for you...

2. HOW DO YOU USE THE DIFFERENT COMMUNICATION TOOLS IN DIFFERENT SITUATIONS?

When you're working on a remote team, there's no way to chat in the hallway between meetings or catch up on the latest project during an office carpool. Therefore, virtual communication will be absolutely essential to get your work done...

3. WHAT IS "WORKING REMOTE" REALLY FOR YOU?

Many people want to work remotely because of the flexibility it allows. You can work anywhere and at any time of the day...

4. WHAT DO YOU NEED IN YOUR PHYSICAL WORKSPACE TO SUCCEED IN YOUR WORK?

With this question, companies are looking to see what equipment they may need to provide you with and to verify how aware you are of what remote working could mean for you physically and logistically...

5. HOW DO YOU PROCESS INFORMATION?

Several years ago, I was working in a team to plan a big event. My supervisor made us all work as a team before the big day. One of our activities has been to find out how each of us processes information...

6. HOW DO YOU MANAGE THE CALENDAR AND THE PROGRAM? WHICH APPLICATIONS / SYSTEM DO YOU USE?

Or you may receive even more specific questions, such as: What's on your calendar? Do you plan blocks of time to do certain types of work? Do you have an open calendar that everyone can see?...

7. HOW DO YOU ORGANIZE FILES, LINKS, AND TABS ON YOUR COMPUTER?

Just like your schedule, how you track files and other information is very important. After all, everything is digital!...

8. HOW TO PRIORITIZE WORK?

The day I watched Marie Forleo's film separating the important from the urgent, my life changed. Not all remote jobs start fast, but most of them are...

9. HOW DO YOU PREPARE FOR A MEETING AND PREPARE A MEETING? WHAT DO YOU SEE HAPPENING DURING THE MEETING?

Just as communication is essential when working remotely, so is organization. Because you won't have those opportunities in the elevator or a casual conversation in the lunchroom, you should take advantage of the little time you have in a video or phone conference...

10. HOW DO YOU USE TECHNOLOGY ON A DAILY BASIS, IN YOUR WORK AND FOR YOUR PLEASURE?

This is a great question because it shows your comfort level with technology, which is very important for a remote worker because you will be working with technology over time...