Talent Acquisition Program Specialist – MSP, Workforce Planning

September 26, 2026

Job Description:

Drive effective managed service provider (MSP) operations by coordinating recruiting activities across sourcing and delivery teams
Consolidate hiring forecasts into actionable regional talent demand insights
Identify recruiting capacity gaps, risks, and resource needs
Monitor key metrics, operational scorecards, and service-level commitments
Connect workforce planning, headcount approvals, and requisition processes
Standardize processes, documentation, and governance practices across the region
Provide data analysis, reporting, and workforce planning insights for strategic talent acquisition decisions
Foster partnerships with HR, Finance, Procurement, business leaders, and external providers
Administer operational and commercial aspects of supplier partnerships
Coordinate purchase order alignment, invoice reconciliation, and supplier onboarding
Manage complex HR, Talent Acquisition, or workforce-related programs and multiple stakeholders
Drive process excellence, operational discipline, compliance, accuracy, and continuous improvement

Requirements:

Preferred experience supporting managed service provider (MSP) programs, workforce planning initiatives, or Talent Acquisition operations within a complex business environment
Experience with external talent sourcing methodologies, recruiting technologies, and workforce analytics tools
Experience administering supplier partnerships, including service performance tracking, purchase order alignment, invoice reconciliation, and supplier onboarding coordination
Data analytics, reporting, data visualization, and business insights
Human resources consulting and business process execution expertise
Ability to partner with HR, Finance, Procurement, business leaders, and external service providers
Strong communication, collaboration, and interpersonal effectiveness
Process documentation, standard work, training materials, and governance practices
Ability to identify operational risks, recommend mitigation strategies, and drive continuous improvement
Proficiency with technology and digital tools for workflow visibility, reporting accuracy, and workforce planning
Demonstrated ability to manage complex HR, Talent Acquisition, or workforce-related programs
Strong analytical and problem-solving capabilities
Effective consulting, communication, and relationship-building skills
Ability to drive process excellence, operational discipline, continuous improvement, compliance, and accuracy
Adaptability, resourcefulness, results orientation, and customer-focused delivery
Professional certifications in project management or HR management are preferred
Equivalent experience may be considered in lieu of professional certifications

Benefits:

Remote work in the United States
Approximately 10–15% travel opportunity/requirement
No relocation required (relocation eligibility: No)

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