Technical Helper – IT Hardware Support – Onsite Only – ITI/Diploma Required

🧾 Job Summary:

HR Service Jobs is actively hiring Technical Helpers for our IT Hardware Support division. This is a full-time, onsite role designed for individuals with an ITI or Diploma in hardware and networking or electronics. As a Technical Helper, you will support the installation, maintenance, and troubleshooting of IT hardware infrastructure at client sites or office locations. You will play a critical role in ensuring smooth day-to-day operations of desktops, laptops, printers, and network devices.

✅ Key Responsibilities:

  • Assist in installing, assembling, and configuring computer systems, printers, and other peripherals.

  • Provide basic onsite support for hardware troubleshooting and maintenance.

  • Support LAN cable management, patch panel work, and network port testing.

  • Perform routine inspections and preventive maintenance tasks on equipment.

  • Respond promptly to support tickets and service requests under the supervision of senior IT staff.

  • Safely transport hardware components and tools between service areas.

  • Maintain accurate documentation of work performed and parts used.

  • Ensure all health, safety, and security protocols are strictly followed onsite.

🎓 Required Skills and Qualifications:

  • ITI or Diploma in Computer Hardware, Networking, Electronics, or related field.

  • Basic understanding of hardware components, peripherals, and cabling.

  • Ability to use hand tools and diagnostic tools.

  • Familiarity with installation procedures of IT equipment.

  • Good communication and coordination skills.

📅 Experience:

  • 0 to 2 years of experience in a hardware support or technical assistant role.

  • Freshers with practical training or internships in hardware maintenance are welcome to apply.

⏰ Working Hours:

  • Full-Time, Onsite

  • Monday to Saturday – 9:30 AM to 6:30 PM

  • Flexibility may be required based on client service requests.

🧠Knowledge, Skills, and Abilities:

  • Ability to follow instructions and work under the guidance of a senior technician.

  • Willingness to travel to client locations as needed.

  • Physically fit and comfortable with lifting/moving hardware components.

  • Basic troubleshooting mindset with eagerness to learn.

  • Professional attitude and punctuality are a must.

🎁 Benefits:

  • Fixed monthly salary with performance-based incentives.

  • On-the-job training and skill development opportunities.

  • Exposure to live IT infrastructure environments.

  • Travel allowance for field support assignments.

  • Career progression path into Technical Support Engineer roles.

🌟 Why Join HR Service Jobs?

At HR Service Jobs, we believe in empowering talent by creating opportunities for hands-on experience in IT operations. Whether you are a fresher or just starting your technical career, we provide a supportive environment, technical mentorship, and real-time exposure to hardware support tasks that set the foundation for long-term growth.

📝 How to Apply:

Interested candidates are encouraged to apply by sending their updated resume to us with the subject line:
Application for Technical Helper – IT Hardware Support

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